The diary is a chat
A late booking gets lost in the thread.
Book a time slot and send the style photo with the booking. Put “I’m bringing my own hair” on the service so the total is visible.
I watched my partner ask around for a salon, compare prices in WhatsApp, and still not know how long the appointment would take. There was a specific person she wanted. The style lived on Instagram. The booking lived in a chat.
A deposit can be required. There is no stylist picker yet.
A late booking gets lost in the thread.
She has to bring her own hair, and that only comes up later.
Book a time slot and send the style photo with the booking.
Put “I’m bringing my own hair” in the description, or as an add-on.
A small salon can list “Silk press — with Lerato.” That is the service title. There is no stylist picker yet.
No reminder the day before or two hours before.
How long it takes is not on the card.
No stylist picker, no gap between appointments, no per-stylist reviews.
A customer without the app is told the booking was created, not reminded.